UK orders are will be shipped 4-6 business days after they are received.
UK shipping costs
All the artworks listed on the website are include postage and packaging to addresses within the UK.
All prices shown on the website include UK VAT.
If you are outside the UK and are interested in buying an artwork - please email firstname.lastname@example.org and we will be happy to give you a postage cost prior to purchase.
Please note that the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped to countries outside of the UK may be subject to import taxes, customs duties and fees levied by the destination country. Any additional charges for customs clearance must also be borne by the recipient. I have no control over these charges and cannot predict what they may be and I am not responsible for any additional fees incurred.
All our unframed artworks are sent out flat, if your artwork is particularly large, or if it can be rolled, we will do so to protect it during transit. Framed artworks and canvases will be packaged securely in corrugated card and bubble wrap and then wrapped in brown paper. Please recycle responsibly.
In the unlikely event that you need to return an item please email: email@example.com within 24hrs of delivery. To qualify for a credit note - the item must be returned to us within 14 days of the delivery date and be in it’s original condition (any items that are returned damaged will not be refunded). Your credit note will be valid for 6 months from point of return. Any costs incurred by you for return delivery charges for unwanted goods will not be reimbursed or form part of the credit note.
If your artwork arrives to you damaged please inform us within 24hrs. Please email firstname.lastname@example.org and include a photograph of the damage. We will then contact you to discuss a refund or replacement. Please DO NOT return damaged work without contacting us first. We will not refund any postage costs incurred if you return damaged items without prior contact.
Please email email@example.com for any questions regarding returns.
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